Privacy policy

1. Responsible for the processing of your personal data:

a) Representative of the treatment:CLÍNICA OMEGA ZETA ANDORRA, S.L.U. (Hereinafter, “CLÍNICA OMEGA ZETA “), domiciled at Fener Street, Eland-Unió building name number 11, 3-1, AD500, Andorra la Vella (Principality of Andorra) and with tax registration number L-711847 -V.

b) Representative of the Data Controller in the European Union: info@clinicaomegazeta.ad

c) Data Protection Officer: info@clinicaomegazeta.ad

2. File declared in accordance with Andorran legislation near the Data Protection Agency of the Principality of Andorra:

In compliance with what is required by Law 15/2003, of December 18, Qualified on Personal Data Protection (hereinafter, “LQDP”), and with the regulations that develop it, CLÍNICA OMEGA ZETA informs you that any personal data that You provide CLÍNICA OMEGA ZETA, it will become part of the corresponding files owned by CLÍNICA OMEGA ZETA duly registered with the Data Protection Agency of the Principality of Andorra.

3. Provisions regarding the processing of personal data of minors and / or third parties:

3.1. Personal data that is not owned by the person providing it may not be provided. However, in the event that this is justifiable, the person providing the personal data assumes the responsibility of informing the owner in advance of all that is provided in this privacy policy.

3.2. In the cases of processing of personal data of a minor, this guarantees to CLÍNICA OMEGA ZETA that it has the authorization of the holders of their parental authority or guardianship for CLÍNICA OMEGA ZETA to treat the referred personal data in accordance with the provisions of this privacy policy. In the same way, in the cases of processing of personal data of a person who has limited rights, this guarantees to CLÍNICA OMEGA ZETA that it has the authorization of the holders of its guardianship or curatorship so that CLÍNICA OMEGA ZETA treats said personal data in accordance with the provisions of this privacy policy.

4. Purposes of the treatment, legal basis of the treatment and period of conservation of the personal data:

4.1. Purposes of the treatment:

CLÍNICA OMEGA ZETA may process your personal data for the purposes described below:

  1. Contact and customer service: Through the form and the contact email indicated both on this website and in the aforementioned Privacy Policy and the customer service or social networks, CLÍNICA OMEGA ZETA will collect and process your personal data together with We may request them from third parties, where necessary, in order to correctly manage your requests for information or rights, and your queries or claims;

Personal data requested: name, surname, email and telephone number.

  • Analysis of the use, operation and improvement of the Web: Using cookies and other tracking technologies that CLÍNICA OMEGA ZETA puts at your disposal, always taking into account the indications of your consent, CLÍNICA OMEGA ZETA collects and processes your personal data to improve your experience and our services by analyzing your browsing and how interacts with us on the Web and also, to be able to show you advertising based on your browsing habits.

Personal data requested: IP address, processes started and abandoned, type of device with which you access the Web, time spent on the Web, previously visited web page, etc.

  • Exercise of rights: CLÍNICA OMEGA ZETA will process your contact information to authenticate, as far as possible, the validity of requests to exercise rights (see section 6 of this privacy policy) and to notify you of any violation security that may pose a high risk to your rights and freedoms.

Personal data requested: name, surname, copy of Passport / DNI or NIE, telephone number and email.

4.2. Legal basis of the treatments:

Your personal data may be processed in accordance with one or more of the following legal bases:

  1. The unequivocal consentthat you express in contacting us through the forms and emails that this website makes available to you, together with our legitimate interest to meet your request, query, notification or claim;
  • The express consent that you give us to allow us to download cookies(cookies and other tracking technologies) on the device with which you access this website that are not necessary for the website to function properly;
  • Compliance with legal obligations that CLÍNICA OMEGA ZETA must comply with as the Data Controller.

4.2. Data retention period:

In general, your personal data will be kept for the period necessary to achieve the purposes established in this privacy policy. Subsequently, your personal data will be kept for as long as it takes to prescribe the legal responsibilities derived from the treatment in question, in accordance with the applicable legislation. Once said period prescribes, all personal data of users and / or customers will be eliminated.

5. Categories of recipients, including service providers, and transfers to third countries or International organizations (international transfers):

5.1. In the event that, to achieve the aforementioned purposes, it is necessary, your personal data may be communicated to the following categories of recipients:

  1. Service providers of CLÍNICA OMEGA ZETA that must process your personal data in relation to the purpose in question, which they will do according to the instructions of CLÍNICA OMEGA ZETA and in accordance with this privacy policy and any security and safety measures appropriate confidentiality established by this entity;
  • Third parties that are not related to CLÍNICA OMEGA ZETA, if it identifies, in good faith, the need to carry out the communication in question to: (1) comply with any law, regulation, legal procedure or government requirement with force applicable executive; (2) enforce the terms and conditions of the product and / or services purchased, including the investigation of possible violations; (3) and / or detect, prevent, or otherwise address fraud, security, or technical issues; and
  • Competent Public Administrations, in the cases provided for in the Law and for the purposes defined therein.

5.2. CLÍNICA OMEGA ZETA does not carry out international transfers of personal data in accordance with the provisions of the General Data Protection Regulation of the European Union (hereinafter, “RGPD”).

6. Rights in relation to your personal data:

In compliance with the LQPD, and the regulations that develop it, CLÍNICA OMEGA ZETA informs you that, to exercise your rights of access, rectification and deletion of your personal data, recognized in the aforementioned regulations, you must send a written and signed communication to the email address […], to which a copy of your passport or other national identity document must be attached.

On the other hand, in accordance with the RGPD, if you are in the European Union, in addition to the above rights, you may also exercise the following rights:

  • right to limitation of treatment, right to data portability, right to object to treatment.
  • in those cases, in which the treatment is based on your consent, your right to withdraw your consent without affecting the legality of the treatment of said data based on the consent prior to its withdrawal; and
  • Right to file a claim with a supervisory authority within the scope of the European Union regarding data protection.

You may exercise the above rights by sending a written and signed communication to the email address info@clinicaomegazeta.ad, to which a copy of your passport or other national identity document must be attached.

Likewise, you can obtain additional information about your rights by contacting a data protection control authority.

7. Security:

CLÍNICA OMEGA ZETA guarantees that the treatment that it will carry out of your personal data is subject to the strictest confidentiality, and that the necessary technical and organizational measures have been established to guarantee the security of your personal data and avoid its alteration, misuse, loss, theft and unauthorized treatment and / or access.

8. Changes in the Privacy Policy:

This privacy policy is subject to periodic modifications in accordance with the applicable legislation at all times; Therefore, we recommend that you consult this privacy policy frequently.

Last update: August 20, 2021